Do you have any plans in your business to do anything above and beyond to show your customers how much you really do appreciate them and that they do business with you and your company?
Are you throwing a customer appreciation party? Or perhaps running a special campaign for the week?
If you didn’t know this was Customer Service Week and you don’t have any plans yet to do anything, it isn’t too late to come up with something to implement and really show that appreciation to your customers.
It could be almost anything. Just be careful that it lives up to your standards if you didn’t know about customer service week and are putting it together last minute.
If what you come up with looks last minute and amateurish, then it will probably do you more harm than good.
68% Of Customers Leave Because They Think You Don’t Care
Don’t forget that 68% of customers that leave you do so because they think you don’t care about them. They feel under appreciated by you and your business, so here is a way to take that in the opposite direction.
You can reach out to them during Customer Service Week, use this as the reason to do a little something extra and really show your appreciation.
What can you do that would really WOW your customers this week?
You want to be providing exceptional service all the time, but maybe this week you can really take it over the top?
Spend a few minutes today to think about how you and your business are going to take advantage of Customer Service Week…
If an event or party is too much to tackle for the last minute (which it probably is), then maybe you just add a little something extra that your staff will say or do for your customers this week.
Is there something proactive that you are going to do? Or can plan to do to really show your customers how much you appreciate them doing business with you.
If you are looking for more details on Customer Service Week, you can find them at the official website.
I’d love to hear if you have any special plans for the week, so let me know below in the comments.